Hospice care in your home or ours
Wellbeing Services

Wellbeing Services


Our experienced Wellbeing team support individuals and their families by offering a range of services:

Befrienders mainly visit patients and carers in their own homes but visit other settings such as Nursing or Residential homes. Their role is varied, they give company to the patient to enable their carer to have a rest. Sometimes they may escort patients to Hospital or Clinic appointments, as well as specially arranged trips.

Bereavement Support
We understand that people experience bereavement differently thats why ellenor provides counselling and bereavement support for relatives and close friends of our patients, by offering one-to-one counselling during this time of transition and readjustment and an informal weekly coffee morning for bereaved people. We also have a dad’s bereavement group.  This can be one-to-one counselling or you might prefer to meet others recently bereaved in one of our Bereavement Groups or Bereavement Cuppa events.  We also have small groups specifically for mums or dads who have lost a child.

Counselling is a therapy which provides the opportunity to explore areas of life where there may be distress, dissatisfaction, uncertainty or confusion, with a view to finding ways of managing situations.

It will involve talking to a counsellor in a confidential, supportive and non-judgmental environment at either our Gravesend or Dartford sites. Your counsellor will work alongside individuals to explore possibilities, options and alternatives which may be available.  It is about helping and empowering you to find a way forward and learning and discovering new strengths and skills, in order to be able to deal effectively with difficulties. 

Financial Support Service
This service helps with advice on applying for and entitlement to benefits; health costs such as prescriptions; travel to hospital; transport concessions such as Blue badges; accessing charitable grants; housing costs. Other cases outside immediate welfare advice, around working rights, pension rights, life insurance claims and the importance of wills and forward financial planning.

Music Therapy
Music therapy is a service for both children and adults.  It is a therapeutic intervention which uses music to form a relationship with another person, irrespective of musical ability. Through this, beneficial changes and developments are worked towards in a safe and creative way, for example, reducing anxiety or isolation and supporting wellbeing, self-esteem, and enjoyment.  You do not need any previous musical ability to benefit from this form of therapy.

Play Therapy
Play therapy is a therapeutic approach to help troubled and distressed children to express their feelings.  Through play, it offers an opportunity for children to explore painful feelings and understand distressing or traumatic experiences which they may not be able to discuss in words.  We have a purpose-built Play Therapy room or we can visit your child at home or school.

Family Support Workers
Our Family Support Workers provide support and guidance to patients, relatives and carers. They can offer practical help to carers on any family matter or simply offer emotional support when you are struggling with your caring role.


Information and Leaflets
We have provided brief descriptions of our services on the website, however further information can be found in our Information and Resources library.