About Us Header

About us

About Us Header

About us

About Us

We are your local hospice, ellenor is a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and only children across the London Borough of Bexley. We have an in-patient / outpatient and wellbeing services at Northfleet, in addition comprehensive Hospice @  Home services in our community  and a range of out-patient and community services all supported and delivered through a multi-disciplinary team.

The Inpatient Ward currently has 7 beds, and the model is a multi-disciplinary approach. The medical team provides medical support to the patients, including ward rounds, admissions, and MDT meetings. 

There is an outpatient Adult Living Well Service, out-patient clinics along with Physiotherapy, Occupational Therapy and Wellbeing Services, provided including Complementary Therapy, Counselling, bereavement, and family and carers support, and Chaplaincy.

The Community Service comprises the Adult Hospice at Home Team and a Care Home Support Team. The medical team provides support to this service by reviewing patients in clinics, at home and in nursing homes.

The Children’s service provides specialist nursing support as well as hands-on nursing and short breaks to children with cancer or palliative care needs in their own homes. The medical support for the Children’s team is provided by the children’s GP and the Consultants at the Tertiary centres in London

The population of the core area (Dartford, Gravesham and Swanley), where both adult and children’s services are provided; is approximately 260,000 people, with over 45,000 adults above the age of 65. The children’s service area also extends to Bexley servicing a population of over 250,000.

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CQC Rating

All hospices and care providers are given a CQC rating, which reflects the level of care provided . This rates the quality of 5 key areas: safety, effectiveness, caring, responsiveness and leadership. At ellenor, we are proud of our CQC rating which reflects the efforts of our staff, from strategy planners, to carers, to cleaners.

Our vision, mission and values

Our Vision

For all families facing life-limiting illness to receive the best quality, personalised care, and support.

Our Mission

To lead and coordinate the best personalised care for all ages, sharing our expertise to ensure that all families facing life-limiting illness get the right support in the best place possible, enabling them to make the most of the time they have.

Our Values

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How we work

 

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Our History

 

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Meet our Team

 

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Facts and Figures

 

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Our Policies

 

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