ellenor provides at home care for all ages and all diagnoses. We provide around the clock specialist advice and support care and support in familiar surroundings working closely with other community services so that patients are as comfortable as possible when nearing the end of life. With over 90% of our patients receiving at home care, this is a popular option for many. Our aim is to share our expertise to ensure that all patients and families receive the necessary support in the best place possible.
What care will be provided to me at my home?
When you choose to be cared for at home, you will still have access to all of our services. At ellenor we take into account not only your physical needs, but also practical and spiritual. You will also receive support and full access to our entire range of therapies, wellbeing sessions, specialist care services, and much more. This may also include:
- Assessment of needs
- Specialist palliative care advice
- Symptom management
- Support for families and other professionals
- End of life care planning
- Crisis Support
We work closely with GPs, Community Nurses, and other community services. The care we provide patients with will not replace the care provided by other services, but instead acts as an additional resource to support patients through the end of life process.
The patients we care for at home all have access to our crisis support line, which is a dedicated service designed to provide rapid emotional support and advice to patients or carers who require it. Our crisis support line is open 24/7, meaning you will always have someone to speak to at any time of the day. Our crisis line is always open for support, however if patients wish to see a nurse or carer, an appointment can be arranged.
We can be contacted for advice out of office hours on: 01474 320007.