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Current Vacancies

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Current Vacancies

Roles and opportunities available

To apply for one of our vacancies please download an application form below and email to 

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Application Forms

Online Application Form


Ecommerce Manager

Ecommerce Manager


Salary: £25,959 to £29,217 per annum

Hours: 37.5 per week, Monday to Sunday

Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA


Are you an experienced ecommerce manager looking for an opportunity to support your local charity?

As an ecommerce manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimise ecommerce operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.


Key Responsibilities of the role include:

  • Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed.
  • Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.
  • Monitor and evaluate the performance of ecommerce operations.
  • Oversee ecommerce performance, and management, ensuring compliance and maintenance of databases.
  • Work with internal teams for campaigns and digital marketing.
  • Ensure product offering and pricing is competitive across markets.


Essential requirements:

  • Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets.
  • Proven experience in managing and setting budgets.
  • A good understanding of ecommerce management and the challenges of working within the voluntary sector.
  • Sound knowledge of digital marketing channels (Socials, ebay, email, etc)
  • Excellent customer service skills.
  • Good organisation and planning skills with the ability to manage and prioritise workload.


How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to CV’s without a cover letter will not be considered.


Application Deadline: Sunday 11th August 2024


Interviews will take place on Monday 19th August 2024



ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.