It perhaps isn’t one of the first things you’d expect a hospice to do nut we also provides a wide range of training courses.
Aimed primarily at carers – with the goal of building their skills, and enabling them to better support GPs and nurses – these courses are free, take place virtually on Teams, and are all available on EventBrite.
Of course, the best courses require the best people running them. Which is where our Assistant Training Facilitator, Sue Marshall, comes in.
Now in her 23rd year at ellenor, Sue worked in our inpatient ward (IPW), before moving through into education and, now, clinical development. She quickly became one of the driving forces behind ellenor’s training programs – which are growing, almost by the week, in popularity. We sat down with Sue to chat, and ask – why is it important for a hospice to offer training?
“We have the ability to share our knowledge and our care,” Sue explains. “But it’s more than that – because we have the responsibility to share it, too. Those of us who’ve been delivering hands-on care – who’ve held people’s hands, and listened to them – we can empower other people and organisations to do the same.”
“Our courses are for everybody. For anybody that works in care, has an interest in care, volunteers in care – or who may do in the future. Essentially, anyone who might come in contact with a patient – be they a physiotherapist, counsellor, or anyone with an arm in palliative care – should join our training.
“We have student nurses, young carers, mature people. There’s no age limit. Here at ellenor, we care for people from zero to 100 – and we train anybody who wants training.”
“It’s about giving carers knowledge,” Sue continues. “So that, when the time comes – when a patient is palliative, or approaching the end of their life – the people involved in their care are aware of why things are happening. And what to do.
“The reality is that, in the last few days of a patient’s life, the carer is going to be doing as much to support the patient’s loved ones as they are for the patient. So the more they know – the more prepared they are for what to say, and how to say it – the better the outcomes for everyone involved.”
Our training sessions are instrumental for helping carers develop the skills and techniques they use in their everyday roles. But it’s also more than that – it’s about helping them cultivate the skills they’ll need for tomorrow. For what they might experience not today, but weeks, months or years down the track.