Location: ellenor Hospice Gravesend

Hours: from 4hrs

Times: 9am – 5pm

Days: Wednesday (9am - 1pm or 1pm - 5pm)  & Friday (1pm - 5pm)

As a call handler / administration assistant you will be assisting with incoming phone calls to the hospice from staff and external queries.

The Role:

• Deal with incoming telephone calls from staff or external customers/clients
• Recording accurate messages and passing onto the relevant staff member
• Ensuring calls are transferred to the relevant teams
• Basic admin jobs as required, such as printing scanning and filing

About you:

• You will have a positive attitude and great people/ telephone manner.
• Good communication skills both orally and written
• You will be organised
• Good listening skills
• Basic IT Knowledge
• Have a calm and approachable manner

How to Apply

Please note to volunteer in the hospice applicants require a Standard DBS.

For informal enquiries please contact Nicole Blacker, Deputy Head of Clinical Admin at nicole.blacker@ellenor.org or on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete our online application form:

https://forms.office.com/e/4B3x6EvgNw