Online Application Form

Shop Manager

                            Salary: £ 18,162.86 - £18,992.51 (Depending on Experience)

Hours: 30 hours per week

Monday to Sunday working 4 out of 7 days per week.

Location: Rochester, ME1 1LD

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As a Manager, you will have a background in retail and be able to prioritise a changing workload. You will work with a team of volunteers to achieve targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

1. Maintaining high levels of standards within the store.
2. Sorting donations, pricing and displaying products.
3. Cash handling, and banking duties.
4. Managing volunteers, staff, and daily tasks.
5. Training staff and volunteers on correct procedures.
6. Supporting other sites and events as required.

Essential requirements:

• Experience managing a team and staff in a retail background.
• Previous keyholder responsibilities
• Cash management experience.

For informal inquiries, please reach out to Stella Blagrove at 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

Application deadline: 3 May 2024

Interviews will be conducted on 10 May 2024.

ellenor is an equal opportunities employer committed to creating a fair and inclusive workplace where everyone is treated with respect and without discrimination.

            Assistant Manager

             Salary: £ 13,420.84

               Hours: 22.5 hours per week

                Location: Rochester, ME1 1LD

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and be able to prioritise a changing workload. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity, and are focused on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

1. Maintaining high levels of standards within the store.
2. Sorting donations, pricing and displaying products.
3. Cash handling, and banking.
4. Managing volunteers and daily tasks.

For informal inquiries, please reach out to Stella Blagrove at 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org , CV’s without a cover letter will not be considered.

Application deadline: 3 May 2024

Interviews will be conducted on 10 May 2024.

    Assistant Manager

     Salary: £ 13,420.84

       Hours: 22.5 hours per week

         Location: Crayford, DA1 4ES

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and be able to prioritise a changing workload. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity, and are focused on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

1. Maintaining high levels of standards within the store.
2. Sorting donations, pricing and displaying products.
3. Cash handling, and banking.
4. Managing volunteers and daily tasks.

For informal inquiries, please reach out to Stella Blagrove at 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org , CV’s without a cover letter will not be considered.

Application deadline: 26 April, 2024

Interviews will be conducted on 6 May, 2024.

Shop Manager

                            Salary: £ 18,162.86 - £18,992.51 (Depending on Experience)

Hours: 30 hours per week

Monday to Sunday working 4 out of 7 days per week.

Location: Swanley. BR8 7TL

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As a Manager, you will have a background in retail and be able to prioritise a changing workload. You will work alongside the shop manager to drive sales to achieve targets and assist in recruitment, training, and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

 Key responsibilities of the role include:

1. Maintaining high levels of standards within the store.
2. Sorting donations, pricing and displaying products.
3. Cash handling, and banking duties.
4. Managing volunteers, staff, and daily tasks.
5. Training staff and volunteers on correct procedures.
6. Supporting other sites and events as required.

Essential requirements:

• Experience managing a team and staff in a retail background.
• Previous keyholder responsibilities
• Cash management experience.

For informal inquiries, please reach out to Stella Blagrove at 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

Application deadline: 29 April 2024

Interviews will be conducted week commencing on 6 May 2024.

     Assistant Manager

     Salary: £ 13,420.84

        Hours: 22.5 hours per week

         Location: Swanley, BR8 7TL

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and be able to prioritise a changing workload. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity, and are focused on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

1. Maintaining high levels of standards within the store.
2. Sorting donations, pricing and displaying products.
3. Cash handling, and banking.
4. Managing volunteers and daily tasks.

For informal inquiries, please reach out to Stella Blagrove at 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org , CV’s without a cover letter will not be considered.

Application deadline: 29 April 2024

Interviews will be conducted week commencing 6 May, 2024.

Children’s Care Assistant  

Salary: ​£22,368

Hours: 22.5 per week

                            (Monday, Tuesday & Thursday – 7.5 hours a day between 8:30 am to 18:30 pm)

       Location: Northfleet Kent

Do you dream of being able to deliver truly person-centred quality care and would like to be able to make a difference to a family struggling to manage their child’s ill health along with the other demands of caring for their family? If these are the things that would give you job satisfaction, then a career in the ellenor children’s team may be just what you are looking for.  

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and are focused on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

• Providing 1:1 or 2:1 care to individual children and young people with life-limiting / life-threatening conditions in their own homes or other community settings. 
• Planning and delivering group activities and social events for children and young people aged 0 to 19.
• Working in partnership with the child and family sensitively and professionally, to ensure that the child's emotional, social, and physical needs are met in a way which enhances their quality of life.
• Undertaking a range of duties to support the personal care needs of the child / young person.
• Full training and support to meet any complex healthcare needs and the opportunity for further professional development are provided.

Essential Criteria:

• Level 3 NVQ Health & Social Care or equivalent or willing to undertake.
• Experience of working with children and young people
• Understand the concept of confidentiality.
• Experience in undertaking basic personal care tasks.
• Be able to undertake physical work e.g. moving and handling and use specialist equipment when trained to do so.
• Full UK Driving License.

For informal enquiries, please contact Megan Watkins by email at megan.watkins@ellenor.org or at

07818 689903.

This post is subject to Enhanced DBS clearance.

Closing date: 6^th May 2024

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.

Clinical Administrator

Salary: £22,704 pro rata

Hours: 15 hours per week. (Mondays and Tuesdays 9-5 pm)

Location: Gravesend, DA11 7HQ

Do you have great customer service, a friendly, approachable manner and confidence in administration? If so, we are looking for someone just like you!

As an administrator, you will be confident working across both clinical and non-clinical teams, handling queries, and telephone calls and managing a shared inbox. You will be based between the hospice ward and on-site office so the capacity to navigate challenging circumstances and situations is essential.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key responsibilities of the role include:

• Entering and extracting information via the patient electronic records system.
• Managing queries relating to the administration team.
• Scanning, filing and printing as required.
• Taking calls and recording patient information
• Completing statutory and mandatory training

Essential requirements:

• You will be a team player able to adapt to changing work practices.
• Strong attention to detail as accuracy is a key requirement of the role.
• You must also have excellent communication skills both verbal and written.
• A background in administration

Supportive Team:

At ellenor, we support, encourage, and uplift each other.  By contributing towards our mission and being part of our dynamic team together we will celebrate successes and help overcome challenges as well as learning and moving on quickly from our failures.  We encourage you to try new initiatives, think BIG and be bold with your aspirations.

This post is subject to a Standard DBS clearance.

For informal enquiries please contact Nicole Blacker, Deputy Head of Clinical Admin Team on 01474 320007.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

Please contact hr@ellenor.org or phone 01474 320007 should you require further information.

Closing date 10 May 2024

Senior Shop Manager

Salary: £25,959 to £29,217 per annum

Hours: 37.5 per week, Monday to Sunday

Location: Crayford, DA1 4ES

(you will be required to work and travel to other retail shops)

Are you a retail Manager looking for a development opportunity within a multi-site environment?

As a Senior Shop Manager, you will have a background in retail and have experience in a multi-site environment. You will lead the shop managers across the different retail shops to drive sales to achieve strategic objectives and targets.  

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

1. Collaborate with the Head of Retail to plan, set, and manage the annual retail operating budget, taking corrective actions as needed.
2. Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.
3. Monitor and evaluate the commercial performance of each shop with your remit and E-commerce division, reporting to the Head of Retail regularly.
4. Oversee retail property management matters, ensuring compliance and maintenance of property databases.

Essential requirements:

• Proven experience in managing, supporting and resourcing a geographically dispersed team through setting and monitoring objectives and targets.
• Proven experience in managing and setting budgets.
• A good understanding of retail management and the challenges of working within the voluntary sector.
• Excellent customer service skills.
• Good organisation and planning skills with the ability to manage and prioritise workload. 

How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org.

CV’s without a cover letter will not be considered.

Application Deadline: 31 May 2024

Interviews on: 7 June 2024

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.