If you would like to access our care and services, please call 01474 320007
If you have been referred by a healthcare professional you must:
There are various reasons for referral:
It would be helpful for the healthcare professional to provide our teams with copies of any relevant hospital letters and medication details. Referrals may be delayed if insufficient information is provided to enable a full assessment.
On assessment of the referral, we offer a specialist triage service which ensures that people are assessed and seen within appropriate timescales. We provide emergency care and admissions to those who are deemed suitable.
Categories of conditions suitable for referral:
Group 1
Potentially fatal condition where treatment has changed from curative to palliative or complex symptom control issues during treatment which has
curative intent but may fail i.e. cancer, complex co-morbidities.
Group 2
Treatment available to prolong life but uncertain prognosis i.e. organ failure, COPD, heart failure, cystic fibrosis.
Group 3
Palliative treatment from the outset with no cure availablei.e. Motor Neurone Disease, Multi-system Atrophy, Dementia, Parkinson’s,
Huntington’s etc.
Group 4
Static neurological conditions but severity causing complex medical needs that are of a life- threatening nature i.e. stroke, brain damage, cerebral palsy
To make a referral, please call 01474 320007