We are best known for its end-of-life care, but support begins much earlier - from the moment of diagnosis. Through services like complementary therapies, counselling, and wellbeing groups, we help patients manage the emotional and physical impact of serious illness, offering space for calm, connection, and moments of relief.
Mary, 65, was working as a teaching assistant and enjoying an active lifestyle - running 5k three times a week, line dancing, and looking forward to a busy retirement with her husband Ian. But since July last year she had been feeling very unwell and in October felt unable to continue working so resigned. She was struggling with sleep, breathlessness, and fatigue. Doctors investigated possible causes, including sleep apnoea. Just a week after leaving school she was hospitalised and told she had cancer.
“You can’t imagine what it’s like to be diagnosed with cancer – it just feels so massive when you’re at the start of it all,” said Mary. “I was put in touch with ellenor very early because over the Christmas period they could support me 24 hours a day if required.”
Doctors found cancer in Mary’s lung, with secondary tumours in her liver. It wasn’t curable, but it was treatable. ellenor stepped in to help Mary navigate life with new limitations and challenges.
“I was brought up to just get on with life,” she said. “I never smoked, and I had no reason to think I had cancer. I’d probably had it for years, but because I was otherwise fit and healthy, no one had checked my chest.”
Mary, who lives in New Barn, had always been aware of ellenor’s end-of-life care, but hadn’t realised the charity also offered ongoing support for people living with serious illnesses.
“The Wellbeing side gives you the here and now,” she said. “When I was diagnosed, I wasn’t immediately terminally ill, so where did I fit in? ellenor gives you a different set of parameters.”