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The story of how ellenor began…

In 1985, what began with one nurse, a part-time doctor, and a secretary caring for just five families is now ellenor – a hospice charity supporting thousands of adults, children, and their loved ones every year.

Our name is a tribute to founder Graham Perolls’ parents, Ellen and Norman, whose lives and deaths inspired the journey.

He told us the story of ellenor’s beginnings – but you can also read them here too.



The inspiration
Graham’s father Norman was just 58 when he died of cancer. But the support of St Christopher’s Hospice in Sydenham helped manage his pain in his final year and allowed him to spend his last Christmas where he wanted to be – at home with his family. He died peacefully at the hospice soon after telling Graham, “I want you to find a purpose in this.”

When his mother Ellen died just four years later from a brain haemorrhage, Graham was struck by the cold, impersonal care she received. The difference between his parents’ care fuelled him into looking into improving care for patients and families.
He wanted to set up hospice care in his own community, Dartford.

Focused on providing compassionate care at home and family support, Graham and his siblings apportioned some of their inheritance as well as some funding and grants towards setting up The Ellenor Foundation. 

  • £21,967 – The Ellenor Foundation’s expenditure in its first year
  • £9.6m – ellenor’s budget for 2025: Equivalent to £28,600 per day.

The Angels of ellenor
ellenor’s first advert to recruit volunteers ran in the Dartford Times and read, “they must be willing to run errands, clean up messes, do laundry, take care of children, fit double-glazing, clear out lofts, sit quietly, hug often, be able to laugh, cry, hold a hand, soothe a brow, know when to speak and when to stay silent. Above all, they must know how to care. P.S. Only angels need apply!!”

Thirty-two volunteers were recruited from the angels advert!

 

ellenor grows
By 1985, the first nurse, Sarah Zachariah, had joined. Soon more followed, along with a doctor, as demand grew. Within a few years, ellenor was caring for hundreds of families, offering 24-hour support and bereavement care.


At the same time, local Lions clubs were raising money for a hospice building, which opened in 1992.


An anonymous donation of £200,000 in 1983 kickstarted the Lions’ fundraising campaign, which aimed to raise £1.5m.

1994
Caring for children
Just two years later, in 1994, ellenor launched the UK’s first hospice-at-home respite service for children. It began with one nurse supporting 15 families. Within just a few years, the service included specialist nurses, play therapy, counselling, and daily support for dozens of children and their families.


2007
Coming together
In 2007, The Ellenor Foundation and Lions Hospice merged to become Ellenor Lions Hospices. A new wing followed, and the services grew.


2015
30 years later, in 2015, we were renamed simply ellenor. The unusual dropping of the lowercase ‘e’ honours the personalities of Ellen and Norman equally – Ellen, caring and generous; Norman, principled and welcoming.

Graham, who continues to be involved with hospice care both in the UK and overseas, said: “ellenor always was and still is, a very welcoming place…I was told early on that from a small acorn, a mighty oak will grow – and that’s what ellenor was and now is.”

 

ellenor – a timeline

  • 1985: The Ellenor Foundation launches
  • Initial volunteer recruitment - 32 people
    1986
    : First of three recipe books launched by Graham’s sister Jan – raising more than £25,000 to date
  • By the late 1980s, ellenor is supporting 200 families, offering 24-hour on-call, hospital support, and bereavement care.
  • 1990: The Duchess of Norfolk opens both the Ellenor Foundation coffee shop in Dartford and Conifers, a dedicated house for the Home Care Team.
  • 1992: The 10-bed Lions Hospice Expanded to 12 beds within 5 years.
  • 1994: ellenor launches the UK’s first hospice-at-home respite service for children
  • 2007: Ellenor Foundation merges with the Lions Hospice to form Ellenor Lions Hospices.
  • 2015: Rebranded as ellenor, honouring both Ellen and Norman equally.
  • 2024: The new Wellbeing Centre opens
  • Today, around 90% of ellenor’s care is delivered in the community