Tracey, from everyone here at ellenor:

Congratulations on an amazing achievement and we want to thank you for your dedication over the past 25 years of service.

So many people have benefitted greatly from your contribution over the years, with your constant sunny disposition, your unflappable problem-solving capabilities, and for being who you are.

Today, Tracey Hill is Head of Governance, Compliance
& Projects at ellenor but her time with us started back in 1994 as a Volunteer in the Dartford Shop, working at reception at the old ellenor office in Livingstone Hospital, at the same time as driving our Living Well patients backwards and forwards to the Hospice.

During this volunteering period, Tracey was also studying an IT degree. Tracey’s relationship with ellenor started when her late partner David was cared for by us and Tracey felt that she wanted to give something back and over 25 years later, she has created and developed a long-standing career across the organisation.

In 1996 as a volunteer Tracey was encouraged to apply for the position of Office Manager, was successful and from there has worked in many different roles across the organisation.

Over the years, Tracey has contributed a great deal to ellenor. Tracey put her IT degree to good use in developing the IT network which at the time consisted of 5 personal computers and not a lot else.

Tracey’s excellent project management skills has also driven many initiatives across the organisation and during her time Tracey has overseen the spend of around £10 million on improvements to our hospice facilities including extension builds plus increases in our IT services.

15 years ago, Tracey became a Head of Department, at the time encompassing Clinical Administration plus IT, Facilities, Housekeeping and Catering. (Housekeeping, Catering and Building Management have since merged with HR). Tracey’s current role is Head of Governance and Compliance & Projects for ellenor reporting into the CEO.

Tracey is a keen skier/canoeist and loves taking on challenges not only at work but also in her personal life. For her 40th birthday Tracey participated in the Sinai desert challenge; for her 50th she participated in the Artic Survival Challenge; and is now wondering what to take on for her upcoming 60th in a few years (suggestions welcome).