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Salary: £13,420.80 per annum

Hours: 22.5 hours per week, Monday to Saturday

Location: Welling

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As an Assistant Shop Manager, you will have a background in retail and experience in the retail environment. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
• Maintaining high levels of standards within the store
• Sorting donations, pricing and displaying products
• Cash handling, and banking
• Managing volunteers and daily tasks

Essential requirements:

• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload

How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered.

Application Deadline: 7^th February 2025

 ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.

Ecommerce Manager

Salary: £25,959 to £29,217 per annum

Hours: 37.5 per week, Monday to Sunday

Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA

Are you an experienced Ecommerce Manager looking for a development opportunity?

As an Ecommerce Manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimize ecommerce operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed
• Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of ecommerce operations
• Oversee ecommerce management matters, ensuring compliance and maintenance of databases

Essential requirements:

• Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets
• Proven experience in managing and setting budgets
• A good understanding of ecommerce management and the challenges of working within the voluntary sector
• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload

How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered.

Application Deadline: Friday 24^th January 2025

Interviews will take place on Friday 31st January 2025

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.

Salary: £22,704 to £23,741 per annum (depending on experience)

Hours: 37.5 hours per week, Monday to Sunday

Location: All shop locations

Are you an experienced Shop Manager looking for a development opportunity within retail?

As a Shop Manager, you will have a background in retail operations and experience managing across different sites. You will lead the shop team across various locations to optimise operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Head of Retail to run the retail shop
• Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of the shop
• Oversee retail property management matters, ensuring compliance and maintenance of property databases

Essential requirements:

• Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
• Proven experience in managing budgets
• A good understanding of retail management and the challenges of working within the voluntary sector

How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered.

Application Deadline: Friday 24^th January 2024

Interviews will take place on Friday 31^st January 2024

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.