Volunteer Co-Ordinator (Part-Time)

Salary: £26,761 – 30,094 Pro-rata

(Depending upon experience)

Hours:  22.5 hours per week 

Location: ellenor Hospice, Gravesend DA11 7HQ and Hybrid Working

Are you passionate about building meaningful relationships, using creativity to solve problems and want to deliver a meaningful experience for our volunteers? 

If so, this could be the role for you!

We are currently seeking a Volunteer Co-Ordinator to join our team at ellenor.  Volunteers play a pivotal role in supporting every aspect of our work with hundreds of individuals generously volunteering their time, skills and passion.  We are seeking a positive and enthusiastic individual with the ability to build connections with a diverse range of people through exceptional interpersonal skills and empathy.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Develop a volunteering strategy to support us in our aim to meet ellenor’s increasing needs.
• Actively working with teams to identify needs and create roles to market and advertise appropriately.
• Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.
• Support Managers with co-ordinating opportunities within their directorate.
• Deliver volunteer training and inductions.
• Work collaboratively to deliver a calendar of activities for volunteers to engage in.

Essential requirements of the role include:

• Top of Form
• As an experienced volunteer co-ordinator, you will have exemplary interpersonal skills with the ability to deal with a diverse range of people and be able to quickly develop positive and trustworthy relationships.
• You’ll be a confident and credible communicator with a positive attitude and experience of working within a sensitive environment.
• A confident user of Microsoft products and databases with demonstrable skills in analysing and interpreting information, producing reports and an excellent attention to detail.
• You will have experience of supporting and coaching others with prompt and effective advice on volunteer supervision and performance management. You should also be committed to your own continuous personal and professional development.

This post is subject to Standard DBS clearance.

UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CVs without a cover letter will not be considered.

Salary: £24,232 per annum

Hours: 37.5 per week, Monday to Sunday

Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA

Do you hold a clean Full UK driving licence, with category C1, and looking for a new opportunity?

We are looking for friendly drivers who are proud to deliver outstanding customer service on behalf of our charity. The role will include heavy lifting and moving and transporting furniture or goods from various locations to our retail sites and warehouse with our company van.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.  Our growing network of 10 shops is supported by our local community to donate goods and materials.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Distribution team to collect and distribute goods to multiple sites and locations
• Safely moving furniture and heavy goods in and out of customer premises, and ellenor retail sites, taking care to cause no damage or injury
• Follow health and safety guidance when lifting, transporting and moving stock between locations and in and out of the company vehicle
• Ensure you are delivering as per the strategic plan and in line with company policies and procedures
• Provide excellent customer service at all times with the capability to navigate sensitive situations being mindful of the circumstances at all times

Essential requirements:

• Due to Insurance purposes, applicants must be over the age of 25
• Hold a clean Full UK driving license for a minimum of two years with category C1
• To pass a Standard DBS check
• Ability to lift and manoeuvre heavy/bulky items
• Experience with driving a commercial vehicle in a multi-drop role or delivery service
• Effective time management skills with the ability to manage own workload

This post is subject to  Standard DBS clearance

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

Application Deadline: 15th August 2025

Become a Trustee for ellenor

ellenor is a charity that provides hospice care to people of all ages living in Dartford, Gravesham, Swanley and Bexley (Children only). To help us provide this specialist hospice care and support, we need amazing people.

This is a fantastic opportunity for business professionals to join ellenor at Board level to influence our strategic direction and support our developments. We are seeking an individual with a legal background with expertise in Charity Law.

As a Trustee you will be responsible for the governance and strategy of ellenor, its financial health and the probity of its activities in accordance with ellenor’s Articles of Association.

People are at the heart of everything we do.

Join us to make a real difference to the patients and families ellenor cares for

For formal enquiries please visit our website  www.ellenor.org or if you would like an informal chat with our Chair of the Board, please call 01474 320007.

A Trustee Information Pack can be found at: Trustee Information Pack

This post is subject to an Enhanced DBS clearance. 

To apply please email your CV and a short covering letter to Mr Mac Cheema, Chair of the Board c/o hr@ellenor.org

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Staff Nurse – Inpatient Ward

Salary: £32,271 - £37,786 (depending upon experience)

Location: ellenor, Gravesend, DA11 7HQ

Hours: 37.5 Hours Per Week (Days & Nights)

We’re looking for compassionate professionals like you. If you are a nurse with public sector experience, looking for a new, rewarding career in the charity sector, come and join the ellenor family and make a real difference in a friendly, caring, and supportive environment.

Our Inpatient Ward is the heart of our hospice, providing specialist care for people with life-limiting illnesses and palliative needs.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

 Ensure the highest possible standard of care for patients and supporting relatives   during their care.

• Participating in the assessment and provision of care needs for patients.
• Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements.
• Acting as part of the team alongside Health Care Assistants and the medical team to deliver appropriate care.
• Undertake any additional duties considered to fall within the position of a Staff nurse as directed by the Ward Sister/Operational Lead.

Essential requirements of the role include:

Registered Nurse with up-to-date registration and revalidation.

• Educated or working towards a degree or evidence of relevant experience.
• Flexible approach to working hours, times and days of the week, including night shifts.
• Willing to undertake further professional training/qualifications.

If you require further information please contact Nele Bohn on 01474 320007.

This post is subject to Enhanced DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CVs without a cover letter will not be considered.

Application deadline: 15 August 2025

Data Scientist (6 months Contract) 

Salary: £35,000 - £40,000 (dependant on experience) 

Location: ellenor Hospice, Gravesend DA11 7HQ combined with hybrid working 

Hours:  37.5 Hours per week 

Join Our Team as a Data Scientist - Help Drive Meaningful Impact Through Data. 

Are you passionate about turning data into powerful insights that lead to impactful improvements? We are looking for a skilled and detail-oriented Data Scientist to join our dynamic and purpose-driven team. In this pivotal role, you will be instrumental in using the power of data to inform strategy, shape our services, and enhance the care we deliver across our organisation. 

As a Data Scientist, you will work closely in partnership with stakeholders’ internal teams and external partners to analyse how data is modelled and collected, understanding gaps, and making recommendations for improvement.  Process and interpret data that reflects both operational efficiency and service outcomes. You will also help design, develop, and implement data principles and standards across the organisation. 

Your work will directly support decision-making at all levels, enabling us to identify trends, optimise performance, and drive innovation in the way we operate and deliver care. 

You will need to be enthusiastic, a logical thinker and have a drive to succeed! 

Key Responsibilities of the role include: 

• Collect and analyse data from various sources to identify trends and insights. Collaborate with different departments to understand their data needs and provide solutions. 

• Create reports and dashboards to present findings to management. 

• Ensure data accuracy and integrity. 

• Assist in the development of strategies to improve patient care and operational efficiency. 

• Monitor and evaluate the effectiveness of programs and initiatives using analysed data. 

• Bridge the gap between data and decision-makers. 

• Build recurring reports and automate them whenever possible. 

• Translate technical findings into data insights. Explain analytical findings in a compelling, digestible format to non-technical audiences. 

Essential requirements of the role include: 

1. Bachelor’s degree in data science, Statistics, Computer Science, or a related field. 

1. At least 2+ years’ experience as a Data Analyst, Data Architect and project management or in a similar role. 

1. Excellent IT skills including fluency with all Microsoft packages, particularly Excel, Word, PowerPoint. 

1. Experience in data manipulation, data cleaning and preparation 

1. Experience in data analysis, interpretation and data modelling 

1. Proficiency in data analysis & visualisation tools and software (e.g., SQL, Python, R, Tableau or Power BI). 

1. Ability to meet project deadlines.  

1. Strong track record of problem-solving ability and troubleshooting skills.  

1. Evidence of excellent communication and interpersonal skills. Clearly communicates technical concepts to both technical and non-technical audiences.  

1. Self-motivated and capable of working independently, while also enjoying collaboration and contributing as a team player.  

1. Experience of presenting research findings to conferences or other large groups. 

1. Experience in the healthcare sector is an advantage but not necessary. 

1. Compassionate and empathetic, understanding the sensitive nature of hospice care. 

1. Detail-oriented with a strong focus on accuracy. 

1. Proactive and innovative, with a drive to improve processes and outcomes. 

This role is key in helping the hospice use data to improve compassionate and effective care. The postholder must approach their work with sensitivity, discretion, and respect for the nature of the hospice setting. 

This post is subject to DBS clearance. 

How to apply: 

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org CV’s without a cover letter will not be considered.

Salary: £14,324.40 per annum

Hours: 22.5 hours per week, Monday to Sunday

Location: Pickford Lane, Bexleyheath, DA7 4QU

Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!

As an Assistant Shop Manager, you will have a background in retail and experience in the retail environment. You will work alongside the shop manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborating with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
• Ensuring great customer service at all times and acting professionally on the premises
• Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily
• Ensuring the recruitment and continual development of staff and volunteers
• Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community

Essential requirements:

• Proven experience in managing, supporting and resourcing team objectives set from ellenor
• Proven experience in managing and setting budgets
• A good understanding of retail management and the challenges of working within the voluntary sector
• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker Visa rout in the UK.  This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024.  We continue to welcome applications from candidates who are eligible for alternative immigration routes to the UK, that do not require sponsorship as a Skilled Worked now or in the future.

How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered.

Application Deadline: 22 August 2025

Interviews will take place on 29 August 2025

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.