Become a Trustee for ellenor

ellenor is a charity that provides hospice care to people of all ages living in Dartford, Gravesham, Swanley and Bexley (Children only). To help us provide this specialist hospice care and support, we need amazing people.

This is a fantastic opportunity for business professionals to join ellenor at Board level to influence our strategic direction and support our developments. We are seeking an individual with a legal background with expertise in Charity Law.

As a Trustee you will be responsible for the governance and strategy of ellenor, its financial health and the probity of its activities in accordance with ellenor’s Articles of Association.

People are at the heart of everything we do.

Join us to make a real difference to the patients and families ellenor cares for

For formal enquiries please visit our website  www.ellenor.org or if you would like an informal chat with our Chair of the Board, please call 01474 320007.

A Trustee Information Pack can be found at: Trustee Information Pack

This post is subject to an Enhanced DBS clearance. 

To apply please email your CV and a short covering letter to Mr Mac Cheema, Chair of the Board c/o hr@ellenor.org

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

HR Administrator

Salary: £24,232 – £25,334(depending upon experience)

Location: Gravesend, DA11 7HQ

Hours:  37.5 hours per week

 We are seeking an experienced HR administrator with excellent organisation, communication and administration skills to join our small HR team.

In this role you will deliver efficient, high quality, effective and professional support to our team and the wider organisation in all aspects of a colleague’s employment.

Working as the Administrator you will be able to manage multiple priorities and sources of data and will support employment queries, compliance as well as recruitment activity across the organisation.

If you thrive in a fast-paced environment and enjoy working with people, this role might be a good fit for you!

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community.

At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Essential requirements

You will have previous experience working in HR, Payroll, or Recruitment.

You will also be a great communicator, can prioritise tasks, work under pressure with good attention to detail, and have a commitment to teamwork and collaboration.

• Be a key member of the HR team in managing and resolving queries from colleagues to successful conclusion in a timely manner.
• Coordinate and execute administrative processes to support compliance, recruitment and employment life cycle events
• Support processes, procedures and systems for recruitment and onboarding, which ensure compliance with ellenor policies and statutory requirements.
• Collect business requirements and ensure alignment between the system and HR/payroll needs.
• Process and monitor new starter security clearance checks
• Liaise with internal teams to manage expectations on start dates
• Ensure internal compliance with HR policies and procedures.
• Stay up to date with HR legislation, trends, and best practices.
• Identify and implement improvements to HR processes and systems.

About you:

• Understanding of HRIS and HR requirements.
• Knowledge of data privacy and security requirements in relation to HR systems.
• Understanding of HR data types and payroll processes.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders.
• Ability to manage multiple tasks and meet deadlines.
• Ability to troubleshoot system issues and propose effective solutions.
• Strong attention to detail and organisational skills.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

 How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CVs without a cover letter will not be considered.

For informal enquiries please contact Keesha Thompson, HR Adviser on  01474 320007

Flexibank Housekeeping Assistant 

Salary: £12.21 per hour

Hours: Flexibank

(Weekday hours, with flexibility)

Location: Hospice, ellenor, Coldharbour Road, DA11 7HQ

ellenor is seeking a dedicated, caring and experienced Housekeeping Assistant to join the hospice. You will be part of a housekeeping team, operating 365 days per year delivering a high quality service to our patients, staff and visitors. Our housekeeping team plays a vital role in creating a warm, dignified atmosphere for patients and their families. Every detail matters, including the cleanliness and comfort of our spaces.

As a housekeeper, you’ll help maintain a clean, safe, and welcoming environment across patient rooms, communal areas, and clinical spaces.  You’ll work closely with our care team to ensure high standards of hygiene and infection control, while respecting the privacy and emotional needs of those we serve. 

We are looking for an applicant with the passion and drive to deliver a housekeeping service of the very highest standards. You should have excellent interpersonal skills and the ability to work alone but also as part of a busy team.

This is a weekday role with the possibility of having to work at weekends depending on operational needs, therefore you must be flexible.

The post is subject to an enhanced DBS check.

We place great value on staff support and wellbeing and offer a benefit scheme. Members of the NHS Pension Scheme can transfer their pension providing they have contributed within the last 12 months.

Key Responsibilities of the role include:

• Carry out cleaning duties in patient rooms, communal areas, and staff facilities.
• Follow infection control protocols and safety guidelines.
• Replenish supplies and ensure equipment is clean and well-maintained.
• Work respectfully around patients and their families, showing empathy and discretion.

Essential requirements:

• Proven experience in housekeeping or working in a housekeeping environment.
• Kind, respectful, and sensitive in your approach to others.
• Reliable and able to work both independently and as part of a team.
• Willing to work within hospice values and policies, including infection control and health and safety.

What we offer:

• A supportive, friendly working environment.
• Training and development opportunities.
• The chance to make a meaningful difference every day.

 How to apply:  

By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org.

Please note CV’s without a cover letter will not be considered.

Application Deadline: Monday 15 September2025 

Salary: £14,539.20 per annum

Hours: 22.5 hours per week, working 3 days Monday to Saturday

Location: ellenor Hospice, Coldharbour Road, Gravesend, DA11 7HQ

Do you hold a clean Full UK driving licence, with category C1, and looking for a new opportunity?

We’re looking for friendly, reliable drivers to join our team. You’ll play a vital role in collecting and delivering donations, furniture, and goods across our shops and warehouse — helping us raise vital funds for the care we provide. This is a practical, hands-on role involving heavy lifting, teamwork, and excellent customer service.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.  Our growing network of 10 shops is supported by our local community to donate goods and materials.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

What you’ll be doing:

• Working closely with the Distribution team to collect and deliver goods across multiple sites
• Handling stock transfers between our warehouse and shops
• Collecting eBay items and paperwork from shops for processing
• Supporting shops with rubbish collection and recycling where needed
• Delivering daily sandwiches from the Hospice to Darent Vally Hospital
• Providing cover for our second van during staff leave or sickness, including collections and deliveries
• Ensuring safe loading, lifting, and moving of items in line with health and safety guidance
• Representing the charity with professionalism and care, offering great customer service in every interaction

What we’re looking for:

• Due to Insurance purposes, applicants must be over the age of 25
• Hold a clean Full UK driving license for a minimum of two years with category C1
• Ability to lift and manoeuvre heavy/bulky items
• Experience with driving a commercial vehicle in a multi-drop role or delivery service
• Effective time management skills with the ability to manage own workload

This post is subject to Standard DBS clearance

UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

Application Deadline: Wednesday 10^th September

Interviews: Friday 26^th September

Salary: £26,761 (pro rata)

Location: ellenor, DA11 7HQ

Hours: Between 30 and 37.5 hours per week, flexible working available, some evenings, and weekends as necessary with time off in lieu.

Want to make a difference? ü

Love meeting new people? ü

Able to influence and inspire? ü

Got something different to bring to our table? ü

Community Fundraising isn’t your average desk job.  You’ll be supporting some truly inspirational people and making a real difference to our local community.

Building great relationships within our local area, our Community Fundraising Officer will guide and encourage members of the public, staff and volunteers who choose to support us. You’ll plan campaigns that delight and inspire and lead a team of volunteers to increase our reach to both raise awareness of our mission and increase income to fund our care.

If you’re reading this, and think it’s right up your street, then now is the time to act.  Apply now and join the team making amazing things happen every day.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Motivate and inspire our local community to fundraise in aid of ellenor
• Build long lasting sustainable relationships
• Develop and deliver Community Fundraising campaigns like Christmas Tree Recycling
• Run our Glorious Gardens programme

Essential requirements of the role include:

• Experience of Relationship Management or Customer Services
• Excellent IT skills with proficiency in Microsoft Office
• Full UK drivers Licence and access to the use of a vehicle

This post is subject to Standard DBS clearance.

UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact Lisa Crossland by email to arrange a call – lisa.crossland@ellenor.org

Application deadline: 17 September 2025

Interviews will be conducted on 23 September 2025

Salary: £14,324.40 per annum

Location: Dartford Priory Centre

Hours: 22.5 Hours per week, Working 3 days per week, Monday to Sunday

Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
• Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of the shop
• Oversee retail property management matters, ensuring compliance and maintenance of property databases

Essential requirements of the role include:

• Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
• Proven experience in managing budgets
• A good understanding of retail management and the challenges of working within the voluntary sector

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact 01474320007

Application deadline: 5 September 2025

Interviews will be conducted on 12 September 2025