Salary: £10,338.99 per annum

Location: Gravesend

Hours:  16 Hours per week, Monday to Friday

Join ellenor as an E-Commerce Assistant – Help Drive Our Digital Growth

Are you an experienced E-Commerce Assistant looking for a new challenge and the opportunity to grow your career?

At ellenor, a leading hospice charity based in Gravesend, we are seeking a skilled and proactive E-Commerce Assistant to support and enhance our online operations. In this role, you’ll bring your experience in e-commerce and multi-site management to help drive performance, support teams across multiple locations, and contribute to our strategic goals.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Your Key Responsibilities:

• Collaborate with the Warehouse Manager to set and manage the annual ecommerce budget, taking corrective action where needed
• Support our retail shops, ensuring alignment with strategic plans and compliance with internal policies
• Monitor and evaluate e-commerce performance across platforms
• Oversee ecommerce systems and databases, ensuring data integrity and operational efficiency

What we’re looking for:

• Proven experience supporting remote or multi-site teams, including setting and monitoring objectives
• Experience in managing and supporting budgets
• Strong understanding of e-commerce operations, ideally within a charitable or voluntary sector context
• Excellent customer service and communication skills
• Strong organisational skills and the ability to prioritise and manage workloads effectively

Join us a make a real difference through your digital expertise.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact HR on 01474 320007

Application deadline: 6 July 2025

Interviews will be conducted on 11 July 2025

Salary: £14,539.20 per annum

Location: Gravesend

Hours:  22.5 Hours per week, Monday to Friday

Join ellenor as an E-Commerce Assistant – Help Drive Our Digital Growth

Are you an experienced E-Commerce Assistant looking for a new challenge and the opportunity to grow your career?

At ellenor, a leading hospice charity based in Gravesend, we are seeking a skilled and proactive E-Commerce Assistant to support and enhance our online operations. In this role, you’ll bring your experience in e-commerce and multi-site management to help drive performance, support teams across multiple locations, and contribute to our strategic goals.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Your Key Responsibilities:

• Collaborate with the Warehouse Manager to set and manage the annual ecommerce budget, taking corrective action where needed
• Support our retail shops, ensuring alignment with strategic plans and compliance with internal policies
• Monitor and evaluate e-commerce performance across platforms
• Oversee ecommerce systems and databases, ensuring data integrity and operational efficiency

What we’re looking for:

• Proven experience supporting remote or multi-site teams, including setting and monitoring objectives
• Experience in managing and supporting budgets
• Strong understanding of e-commerce operations, ideally within a charitable or voluntary sector context
• Excellent customer service and communication skills
• Strong organisational skills and the ability to prioritise and manage workloads effectively

Join us a make a real difference through your digital expertise.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact HR on 01474 320007

Application deadline: 6 July 2025

Interviews will be conducted on 11 July 2025

Salary: £10,338.99 per annum

Location: Swanley

Hours: 16 Hours per week, Working Wednesday, Thursday and Saturday

Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborating with the Shop Manager and Head of Retail to run the shop
• Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of the shop
• Oversee retail property management matters, ensuring compliance and maintenance of property databases

Essential requirements of the role include:

• Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
• Proven experience in managing budgets
• A good understanding of retail management and the challenges of working within the voluntary sector

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact 01474320007

Application deadline: 6 July 2025

Interviews will be conducted on 11 July 2025

Salary: £14,539.20 per annum

Location: Crayford

Hours: 22.5 Hours per week, Working Monday to Sunday

Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!

As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborating with the Shop Manager and Head of Retail to run the shop
• Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the performance of the shop
• Oversee retail property management matters, ensuring compliance and maintenance of property databases

Essential requirements of the role include:

• Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
• Proven experience in managing budgets
• A good understanding of retail management and the challenges of working within the voluntary sector

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact 01474320007

Application deadline: 6 July 2025

Interviews will be conducted on 11 July 2025