for families facing terminal illness

Call Handlers



Volunteer Call Handlers are required to help deal with incoming telephone calls, recording accurate messages and ensuring calls are transferred to the relevant teams and you may also be involved in carrying out basic admininistrative tasks. 

Do you have:

a good telephone voice

a calm and empathetic nature

good listening skills

good communication skills

We have the following shifts available from 9am until 1pm, 1pm until 5pm and 5-7.30pm from Monday to Friday so if you can spare us a few hours per week please contact Sharon Stelfox on 01474 320007 extension 1339 and join our friendly team. 

Please download a role specification here.